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Employment Opportunities

FEATURED

FIELD SERVICE TECH - PARKING SYSTEMS MN




Full Time
Brown Deer, WI, US
4 days agoRequisition ID: 1234
TAPCO   Family owned, Wisconsin based!
Named a 2021 Top Workplace by the Milwaukee Journal Sentinel! 

Field Service Technician – Parking and Security Systems (Hourly)
Minnesota

$1,000.00 Sign-on Bonus!

New position to support our continued growth in Minnesota!

At TAPCO, our mission is to enhance transportation and personal safety in our communities through innovative solutions and products.  We are driven to save lives! Are you looking for a career where you can earn a great wage based on experience and performance, your contributions are recognized, and you will have growth potential? Then choose TAPCO! 

TAPCO is proud to offer the following:

  • Health, Dental and Vision Insurance
  • 401K Retirement Savings with Employer Match
  • Paid Holidays, Vacation and Personal Time Off
  • FSA/DFSA
  • Wellness Plan
  • Life Insurance
  • Short and Long Term Disability
  • Gain Sharing Bonus Plan
  • Tuition Reimbursement
  • Paid Parental Leave

Nature of Work
This position is responsible for installing, troubleshooting, repairing and maintaining electronic and electromechanical devices; mostly related to parking control, CCTV/security, access control and their management systems. Additional duties involve regular contact with customers and the general public so as an ambassador of TAPCO you are relied upon to promote a positive professional relationship at all times.  This position reports to the Parking Service Supervisor.

Duties and Responsibilities
Duties listed below may vary in terms of priorities and other duties may be added or eliminated as this position develops.  

Essential Duties and Responsibilities 

  • Performs installation, maintenance and repairs to a wide variety of electronic, electromechanical, security, computer systems, communication, network and other systems, equipment & cabling
  • Safely operates related tools and equipment; troubleshoots and repairs tools and equipment
  • Diagnose electronic failures to the board level; interprets electrical codes and regulations; maintains accurate records and prepare reports
  • Perform shop related duties such as staging and testing of equipment, pulling items from inventory, preparing equipment for field applications.
  • Perform remote investigation, troubleshooting and repairs?
  • Establishes and maintains effective working relationships with other employees, contractors, and customers
  • Implements and manages software and firmware changes
  • Installs new software and hardware onto various devices such as PCs, servers and proprietary hardware
  • Manages and accounts for all cash, coins and tickets handled in the course of work inside cash handling machines.  Follow and maintain PCI compliance within credit card processing systems
  • Performs other essential duties as assigned by Supervisor
  • Follows all traffic safety rules while performing duties 
  • Follows all company safety rules and 5S procedures 
  • Do we want to mention the potential to be dispatched to other divisions when needed?? This would be a means to offset the potential for a layoff if the work volume in a particular division periodically diminishes.

Required Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge/Skill/Ability

  • Good working knowledge of electronic, electromechanical, and electrical power principles to include testing of components in DC and AC circuits
  • Computer knowledge/skills: PC literate (past and current Windows desktop and server OS, Microsoft Office, uploading and downloading files, software installation, administrative, e-mail & time sheets)
  • Must be proficient in using a computer to configure equipment, including control boards, routers, switches, CCTV cameras, VoIP devices and other components of an IP network
  • Possess and maintain a valid Driver’s License and a satisfactory driving record
  • Must be able to drive to customer sites and travel outside of their assigned area as project needs dictate
  • Requires occasional multi-day out of state, overnight travel for training 
  • While performing the duties of this job, the employee may require overnight travel to out of state customers up to 40% of the time. Travel would be mainly in the Midwest.
  • Work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required
  • Work a rotating on-call schedule
  • Excellent customer service skills
  • Work in high stress/high visibility environment with minimal supervision
  • Read, analyze, and interpret technical documents such as safety rules, operating and maintenance instructions, schematics, CAD drawings and procedure manuals
  • Write routine reports, business correspondence and procedure instructions
  • Speak effectively before groups of customers, suppliers, and employees of organization
  • Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Compute ratio, percent, and volume.
  • Solve practical problems and deal with a variety of variables in situations where only a limited standardization exists
  • Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to lift up to 50lbs
  • Follows all safety rules and 5S procedures 

Required Experience

  • Associates or Bachelor’s degree in Electronics, Computer networking or some other related field
  • 2 to 5 years industry experience in field service and troubleshooting

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee will work out in the field usually in a van on the roadside.  Safety cones and safe driving are mandatory. The employee is required to talk and hear. The employee is required to walk; stoop, kneel, and crouch; use hands to handle objects, tools, or controls; and to reach with hands and arms. The employee will have to climb up and down a ladder with little to no assistance.  The Employee will have to use a Bucket Truck occasionally.  The employee must lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee occasionally works near moving mechanical machinery and material handling operations, and is exposed to humid conditions, fumes or airborne particles, and risk of electric shock.  The use of personal protective equipment such as safety glasses with side shields, protective gloves and hearing protection may be required depending on duties that are performed.  The use of steel toed shoes is required in the warehouse and out in the field.  The noise level in the work environment is usually moderate but can be heavy at times depending on field location.  Work hours are Monday through Friday, 8:00 – 5:00; however, at times the workload may not require full time or may require overtime Monday through Saturday as travel locations require.  Some flexibility of scheduling will be necessary to accommodate customer’s needs.  

EOE/AA Minority/Female/Disability/Veteran
If any assistance is needed with the application process, please contact TAPCO HR at 800-236-4462 

For more information, please visit: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e04fb8d8-0b8a-485a-938f-ee103746aa6f&ccId=19000101_000001&type=MP&lang=en_US
MANAGER - PARKING SYSTEMS WI


Full Time
Brown Deer, WI, US
4 days agoRequisition ID: 1236
TAPCO   Family owned, Wisconsin based!
Named a 2021 Top Workplace by the Milwaukee Journal Sentinel!

Manager – Parking and Security Systems (Salary)
Wisconsin

$1,000.00 Sign-on Bonus!

At TAPCO, our mission is to enhance transportation and personal safety in our communities through innovative solutions and products.  We are driven to save lives! Are you looking for a career where you can earn a great wage based on experience and performance, your contributions are recognized, and you will have growth potential? Then choose TAPCO! 

TAPCO is proud to offer the following:

  • Health, Dental and Vision Insurance
  • 401K Retirement Savings with Employer Match
  • Paid Holidays, Vacation and Personal Time Off
  • FSA/DFSA
  • Wellness Plan
  • Life Insurance
  • Short and Long Term Disability
  • Gain Sharing Bonus Plan
  • Tuition Reimbursement

Nature of Work
The Parking Service Manager oversees and supports Parking field technicians. The Parking Service Manager is responsible for leading a team of technical professionals that maintain and repair Parking Systems and communications equipment that keep pedestrians safe, control traffic and manage revenue opportunities.  This leader will ensure that their team moves forward with a sense of urgency and constantly develops innovative solutions and improved processes while ensuring uncompromising adherence to established procedures and safety expectations. This leader takes personal responsibility for the performance and safety of their team, sets clear daily performance expectations, ensures accountability, and actively celebrates success when improvement milestones are met.    

This leader is required to have the technical knowledge necessary to provide high-level support to field technicians and customers for Parking Systems and associated products. This position reports to the Director of Field Service Operations.

Duties and Responsibilities
Duties listed below may vary in terms of priorities and other duties may be added or eliminated as this position develops.  

Essential Duties and Responsibilities 

  • Encourage the team to make sure that safety is the number one priority.
  • Lead a team of technicians to perform at a high level to deliver World-Class service. Encouraging teamwork throughout the department to improve morale and the employee experience.
  • Set up the team of technicians to succeed by giving clear direction and expectations. Coaching individuals and holding them accountable when necessary.
  • Lead effort to make technicians more self-sufficient and self-contained; less trips back to shop, less handholding and "fixed right the first time every time". 
  • Provide structure for the service division by putting procedures in place to improve the performance of individuals and the team.
  • Empowering the team to take ownership and responsibility of their assigned work by communicating directly with Coordinators or the contractor to relay issues to make necessary changes or set up return visits to complete the work when necessary.
  • Continuously evaluate the division’s performance, looking for ways to improve speed of service, productivity, and quality. Utilize ServiceNow to accomplish management of division.
  • Provide support for Parking systems to contractors and customers for system functionality issues and product performance related inquiries.
  • Provide on-call after hours technical support to customers and contractors on Parking equipment.
  • Provides technical support and answers regarding system features for various Parking products to customers nationwide. 
  • Train field service technicians on Parking products.
  • Assist field service technicians with multiple congruent Parking system installations, including the communication with the inspectors, contractors and the end user until project completion.
  • Support and train technicians both in tech support and the field with problems.
  • Meets with customer service to discuss issues and follows up when necessary. 
  • Coordinate with contractors to qualify all work for Parking technicians for installations, maintenance and service. Communicates with Service Coordinators to schedule and dispatch all work. 
  • Manages the budget for the Parking Service division. 
  • Works with Maintenance department with vehicle budget, repairs and issues.
  • Work with Quality on field findings and product feedback.

Required Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge/Skill/Ability

  • Customer support procedures 
  • Assist technicians verbally over the phone 
  • Proper Work-zone scheduling with contractors 
  • Cell Modem programming 
  • Strong networking and computer skills 
  • Strong interpersonal skills 
  • Basic understanding of Microsoft Word, Excel and Outlook
  • Clean driving record
  • Occasional Overnight travel within Wisconsin and Minnesota
  • Strong leadership skills 
  • Handle multiple tasks in preventative maintenance
  • Operate a computer, digital meter, video scope, and Drill 
  • Design of electro-mechanical assemblies using integrated VPN communication, LAN networks; experience in TCP/IP and other protocols
  • Ability to setup network for various systems including: servers, modems, subnets, devices, etc.  
  • Adapt to and use a variety of technical equipment 
  • Ability to lift up to 50lbs
  • Follows all safety rules and 5S procedures

Required Experience

  • 5 + years of managing or coordinating Service Technicians in Parking or similar field
  • 3 + years of experience servicing Electronics or field networks 
  • Associates degree in Engineering Electronics or related field experience. 

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee will mainly work in an office setting. However, working out in the field in a service vehicle is sometimes required.  Safety cones and safe driving are mandatory. The employee is required to talk and hear. The employee is required to walk; stoop, kneel, and crouch; use hands to handle objects, tools, or controls; and to reach with hands and arms. The employee will have to climb up and down a ladder with little to no assistance.    The employee must lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is working outside in a variety of weather conditions including hot and cold temperatures and rain and snow.  While in the bucket truck the position is elevated in the air up to approximately 50 feet. While working in the warehouse this position occasionally works near moving mechanical machinery and material handling operations, and is exposed to humid conditions, fumes or airborne particles, and risk of electric shock.  The use of personal protective equipment such as safety glasses with side shields, protective gloves and hearing protection may be required depending on duties that are performed.  The use of steel toed shoes is required in the warehouse and out in the field.  The noise level in the work environment is usually moderate but can be heavy at times depending on field location.  Work hours are Monday through Friday, 8:00 – 5:00; however, at times the workload may not require full time or may require overtime Monday through Saturday as travel locations require. Some flexibility of scheduling will be necessary in order to accommodate customer’s needs.  

EOE/AA Minority/Female/Disability/Veteran
If any assistance is needed with the application process, please contact TAPCO HR at 800-236-4462

 

For more information, please visit: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e04fb8d8-0b8a-485a-938f-ee103746aa6f&ccId=19000101_000001&type=MP&lang=en_US
PARKING RESTRICTIONS COORDINATOR

Village of Oak Park, IL - Department/Division Development Customer Services

Employment Status: Full-time
Annual Salary/Grade: $47,301.52-$60,865.92 +/- DOQ/Grade 6
FLSA: Non-Exempt
Union: SEIU-Union
Employment Commission: N/A
Deadline for Application: Open until filled, first review April 21, 2022

POSITION SUMMARY:
This is a single class position under direction of the Manager of Parking and Mobility
Services. This position will plan and coordinate all activities and operations associated with
the Village of Oak Park Parking Restrictions Program and provide assistance to the Parking
and Mobility Services Manager and the Director of Development Customer Services in
coordinating the provision of such services to the public.

INSTRUCTIONS TO APPLICANTS:
Applicants can visit our website at http://www.oak-park.us/jobs. Submit applications and
resumes by mail to: Human Resources, Village of Oak Park, 123 Madison Street, Oak Park, IL
60302; by email to: jobs@oak-park.us; or by fax to: 708-358-5107. The Village of Oak Park
offers a highly competitive benefit package that includes a retirement plan, deferred
compensation program, social security, health & life insurance, vacation, sick leave & other
benefits.

Class specifications are intended to present a descriptive list of the range of duties performed by employees
in the class. Specifications are not intended to reflect all duties performed within the job.

DEFINITION
To plan and coordinate all activities and operations associated with the Village of Oak Park Parking
Restrictions Program and provide assistance to the Parking and Mobility Services Manager and the Director
of Development Customer Services in coordinating the provision of such services to the public.

SUPERVISION RECEIVED
Receives direct supervision from the Manager of Parking and Mobility Services.

EXAMPLES OF DUTIES - Essential and other important duties and responsibilities may include, but are
not limited to the following:

Essential duties and responsibilities
1. Respond to and resolve citizen inquiries and complaints, in a timely and professional manner.
2. Direct citizens through the process of adding and changing on-street parking restrictions.
3. Engages in public speaking regarding parking related issues.
4. Provide parking restriction recommendations to Village staff and elected officials.
5. Assist in the establishment of new parking resources.
6. Develop solutions to improve the existing parking restrictions systems.
7. Direct and/or perform area wide parking surveys.
8. Develop and maintain parking restrictions related databases.
9. Draft work orders to install, modify or remove parking restrictions signage.

Other important responsibilities and duties:
1. Draft monthly parking related Transportation Commission agendas and reports.
2. Draft parking related agenda item commentaries for the Village Board of Trustees.
3. Direct the process of receiving, analyzing, and approval of requests to add, modify, or remove on-street parking restrictions.
4. Coordinate disabled parking requests and the distribution of associated permits.
5. Coordinate loading zone and Valet Parking requests.
6. Research existing Oak Park rules and regulations in historical data.
7. Research and inquire about general parking rules and best practices across the country.
8. Assist Manager of Parking and Mobility Services in resolving area-wide parking issues and in consolidating the number of Village parking restrictions.
9. Work with residents and businesses to understand parking needs and requests.
10. Make recommendations on parking policy and management tools.
11. Educate residents on parking policy.
12. Create charts, Power point presentations, Excel spreadsheets, and reports to summarize data research.
13. Provide support to other Village departments on Parking rules and Policy including but not limited to Police, Public Works, and Adjudication.
14. Perform related duties and responsibilities as required. Development Customer Service Department

QUALIFICATIONS

Knowledge of:
Public Parking methodologies and practices.
Understanding of pertinent local laws, codes and regulations within six (6) months of
appointment
Office procedures, methods, and computer equipment including Microsoft Office applications
(Word, Excel, Outlook, Publisher and Access), computer-aided drafting software and geographical
information systems (GIS) applications and tools.

Ability to:
Interpret and explain Village parking policies and procedures.
Analyze and evaluate new program techniques, methods and procedures.
Prepare comprehensive and concise reports
Communicate verbally in a clear and concise manner
Establish and maintain professional working relationships with those contacted in the course of work
Maintain reasonable and predictable attendance
Work overtime as operations require

Maintain physical condition appropriate to the performance of assigned duties and responsibilities
which may include the following:
─ Walking, standing or sitting for extended periods of time
─ Operating assigned equipment.

Maintain effective audio-visual discrimination and perception needed for:
─ Making observations
─ Communicating with others
─ Reading and writing
─ Operating assigned equipment.

Experience and Training Guidelines

Experience: Three (3) years of increasingly responsible experience in customer service and/or
public parking in an administrative capacity. AND

Training: Associates degree in business administration/management, civil engineering or
related field preferred; equivalent training and experience considered.

WORKING CONDITIONS
Work in an office environment; standing; sustained posture in a seated position for prolonged periods of
time; continuous exposure to computer screens; some field work in inclement weather conditions.

 

For more information, please visit: http://www.oak-park.us/jobs
FIELD SERVICE TECH - PARKING SYSTEMS WI


Full Time
Brown Deer, WI, US
4 days agoRequisition ID: 1235
TAPCO   Family owned, Wisconsin based!
Named a 2021 Top Workplace by the Milwaukee Journal Sentinel!

Field Service Technician – Parking and Security Systems (Hourly)
Wisconsin

$1,000.00 Sign-on Bonus!

At TAPCO, our mission is to enhance transportation and personal safety in our communities through innovative solutions and products.  We are driven to save lives! Are you looking for a career where you can earn a great wage based on experience and performance, your contributions are recognized, and you will have growth potential? Then choose TAPCO! 

TAPCO is proud to offer the following:

  • Health, Dental and Vision Insurance
  • 401K Retirement Savings with Employer Match
  • Paid Holidays, Vacation and Personal Time Off
  • FSA/DFSA
  • Wellness Plan
  • Life Insurance
  • Short and Long Term Disability
  • Gain Sharing Bonus Plan
  • Tuition Reimbursement
  • Paid Parental Leave

Nature of Work
This position is responsible for installing, troubleshooting, repairing and maintaining electronic and electromechanical devices; mostly related to parking control, CCTV/security, access control and their management systems. Additional duties involve regular contact with customers and the general public so as an ambassador of TAPCO you are relied upon to promote a positive professional relationship at all times.  This position reports to the Parking Service Supervisor.

Duties and Responsibilities
Duties listed below may vary in terms of priorities and other duties may be added or eliminated as this position develops.  

Essential Duties and Responsibilities 

  • Performs installation, maintenance and repairs to a wide variety of electronic, electromechanical, security, computer systems, communication, network and other systems, equipment & cabling
  • Safely operates related tools and equipment; troubleshoots and repairs tools and equipment
  • Diagnose electronic failures to the board level; interprets electrical codes and regulations; maintains accurate records and prepare reports
  • Perform shop related duties such as staging and testing of equipment, pulling items from inventory, preparing equipment for field applications.
  • Perform remote investigation, troubleshooting and repairs?
  • Establishes and maintains effective working relationships with other employees, contractors, and customers
  • Implements and manages software and firmware changes
  • Installs new software and hardware onto various devices such as PCs, servers and proprietary hardware
  • Manages and accounts for all cash, coins and tickets handled in the course of work inside cash handling machines.  Follow and maintain PCI compliance within credit card processing systems
  • Performs other essential duties as assigned by Supervisor
  • Follows all traffic safety rules while performing duties 
  • Follows all company safety rules and 5S procedures 

Required Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge/Skill/Ability

  • Good working knowledge of electronic, electromechanical, and electrical power principles to include testing of components in DC and AC circuits
  • Computer knowledge/skills: PC literate (past and current Windows desktop and server OS, Microsoft Office, uploading and downloading files, software installation, administrative, e-mail & time sheets)
  • Must be proficient in using a computer to configure equipment, including control boards, routers, switches, CCTV cameras, VoIP devices and other components of an IP network
  • Possess and maintain a valid Driver’s License and a satisfactory driving record
  • Must be able to drive to customer sites and travel outside of their assigned area as project needs dictate
  • Requires occasional multi-day out of state, overnight travel for training 
  • While performing the duties of this job, the employee may require overnight travel to out of state customers up to 40% of the time. Travel would be mainly in the Midwest.
  • Work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required
  • Work a rotating on-call schedule
  • Excellent customer service skills
  • Work in high stress/high visibility environment with minimal supervision
  • Read, analyze, and interpret technical documents such as safety rules, operating and maintenance instructions, schematics, CAD drawings and procedure manuals
  • Write routine reports, business correspondence and procedure instructions
  • Speak effectively before groups of customers, suppliers, and employees of organization
  • Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Compute ratio, percent, and volume.
  • Solve practical problems and deal with a variety of variables in situations where only a limited standardization exists
  • Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to lift up to 50lbs
  • Follows all safety rules and 5S procedures 

Required Experience

  • Associates or Bachelor’s degree in Electronics, Computer networking or some other related field
  • 2 to 5 years industry experience in field service and troubleshooting

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee will work out in the field usually in a van on the roadside.  Safety cones and safe driving are mandatory. The employee is required to talk and hear. The employee is required to walk; stoop, kneel, and crouch; use hands to handle objects, tools, or controls; and to reach with hands and arms. The employee will have to climb up and down a ladder with little to no assistance.  The Employee will have to use a Bucket Truck occasionally.  The employee must lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee occasionally works near moving mechanical machinery and material handling operations, and is exposed to humid conditions, fumes or airborne particles, and risk of electric shock.  The use of personal protective equipment such as safety glasses with side shields, protective gloves and hearing protection may be required depending on duties that are performed.  The use of steel toed shoes is required in the warehouse and out in the field.  The noise level in the work environment is usually moderate but can be heavy at times depending on field location.  Work hours are Monday through Friday, 8:00 – 5:00; however, at times the workload may not require full time or may require overtime Monday through Saturday as travel locations require.  Some flexibility of scheduling will be necessary to accommodate customer’s needs.  

EOE/AA Minority/Female/Disability/Veteran
If any assistance is needed with the application process, please contact TAPCO HR at 800-236-4462

 

For more information, please visit: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e04fb8d8-0b8a-485a-938f-ee103746aa6f&ccId=19000101_000001&type=MP&lang=en_US


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